Putting practice into practice
Perfect service means to us a high measure of professionalism and the
willingness to serve our customers friendly, conscientiously and rapidly. That's why City Train offers a company-owned costumer service and a high qualified team consisting of several customer service employees, such as mechanics and fitters, who undertake service works or carry out maintenance without losing any time.
Our team of the customer service will support you competently, responsibly and fast so that the quality you chose will permanently remain. If required, our service staff members is directly sent to you, within an extremely short time, no matter in which part of the world.
Of course, we are willing to answer all of your questions and concerns
regarding service and maintenance offers and their intervals.
Service of spare parts: We have an extensive spare parts storeroom.
Consequently we provide an impeccable service for your vehicles. In more
than 90% of all cases we may guarantee to dispatch all replacement parts within 24 hours after having received your demand. No matter how
urgently you need the City Train original spare parts, we are delivering via sea freight, air freight or express courier service, by request even “over